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Customer Profile

A major global financial institution with over 15 million customers engaged in various financialservices approached Infovie with a complex set of challenges. The institution sought to enhance its existing Business Intelligence (BI) capabilities, catering to personal and business banking, wealth management, and investment banking.

Introduction:

In the dynamic landscape of the Information Technology (IT) industry, Infovie stands out as aleading player, specializing in comprehensive solutions across Security, Storage, Intelligence,Integration, Transformation, and Migration. With a robust portfolio of services encompassingCloud, Infrastructure, Data, Applications, Analysis, and Talent, Infovie is committed to deliveringcutting-edge solutions tailored to the unique challenges faced by its diverse clientele.

Challenges Faced

The client confronted a pivotal issue – their current BI deployment struggled to scale effectively to meet the anticipated demand. Despite the BI platform's capabilities, performance problems arose as thousands of new users needed to be seamlessly integrated. Moreover, the institution grappled with the consolidation of separate BI reporting solutions deployed across various business units, hindering collaboration and resource optimization.

Solution Provided by Infovie

Infovie orchestrated a comprehensive solution, addressing the intricate challenges faced by the financial institution. The key elements of the provided solution included:

  • Single, integrated BI environment: Infovie implemented a state-of-the-art, unified BI environment, streamlining disparate reporting solutions and fostering collaboration.
  • Enhanced security model: A new and improved security model was implemented, ensuring the confidentiality and integrity of critical financial data.
  • Enterprise-wide data warehouse design: Infovie crafted a robust data warehouse design, promoting seamless data integration and accessibility.
  • Scorecards, data marts, and reports optimization: The client's BI platform was fine-tuned with optimized scorecards, data marts, and reports, aligning with their strategic and tactical reporting needs.
  • Custom ETLs and web portal: Infovie introduced custom Extract, Transform, Load (ETL) processes and developed a new web portal, enhancing data processing efficiency and user experience.
  • Migration to a common platform: The various reporting projects were successfully migrated to a common platform, ensuring uniformity and ease of management.
Result Achieved

The collaboration with Infovie yielded transformative outcomes for the global financial institution:

  • State-of-the-art BI: The implemented BI solution positioned the institution as a leader in the insurance industry, offering unparalleled business intelligence capabilities.
  • Enhanced reporting: The client experienced improved reporting capabilities, enabling better decision-making at both strategic and tactical levels.
  • Flexible BI platform: Infovie delivered a more flexible BI platform, accommodating the institution's dynamic needs and evolving data landscape.
  • Increased collaboration: The unified BI environment promoted increased collaboration among business units, fostering a culture of information sharing and synergy.
Reference Points:

Business intelligence (BI): Infovie's solution leveraged BI technology to organize, analyze, and contextualize business data, transforming raw data into actionable information.

Value of business intelligence: The highest value of BI lies in supporting data-driven decisions, transforming raw data into meaningful insights that positively impact the bottom line.

Descriptive, predictive, and prescriptive analytics: Infovie's solution incorporated these analytics to provide a comprehensive view of past, present, and future events, enabling informed decision-making.

Risks of not having a unified BI portal: Infovie addressed potential risks, ensuring a single source of data, easy access to critical information, and robust analytical capabilities without compromising data security.

BI Hub mitigates risks: Infovie's BI solution served as a centralized hub, efficiently managing BI gateways, and enabling easy access, organization, and collaboration across multiple BI platforms.

Conclusion:

Infovie's expertise in the IT industry shines through in this transformative case study. By delivering a tailored BI solution to a global financial institution, Infovie not only resolved complex challenges but also positioned the client for sustained success in an ever-evolving landscape.